Privacy Policy

When you use our quote request form, we collect your name, email address, company name, estimated monthly shipping volume, and any message you choose to send us.

When you use the chat assistant on this site, we collect the messages you type so we can respond to your questions.

Like most websites, our hosting provider automatically receives standard technical information when you visit, such as your IP address, browser type, and pages viewed.

To respond to your quote requests and questions, usually within one business day.

To send you a confirmation email after you submit the quote form.

To improve our website and chat experience.

We do not use your information for marketing lists, and we do not send promotional email.

We do not sell or rent your personal information to anyone.

We share information only with the service providers that run this website on our behalf — our hosting platform, our email delivery service, and the AI service that powers the chat assistant. These providers process information only to deliver their services to us.

We may disclose information if required by law.

When you submit the quote form, we send two emails: a notification to our team containing your submission, and a confirmation to you. These are transactional messages related to your request, not marketing.

Website emails are sent from contact@meridian3pl.com through our website's email delivery service.

We keep quote form submissions and chat transcripts only as long as needed to respond to you and maintain our business records.

You may ask us to access, correct, or delete the personal information we hold about you. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request its deletion.

To make a request, contact us using the details below. We will respond within a reasonable timeframe.

We use reasonable technical and organizational measures to protect your information. No website transmission is completely secure, so we cannot guarantee absolute security.

We may update this policy from time to time. The date at the top of this page shows when it was last revised.